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 Our Service
Dedicated to strict quality control and perfect customer service, our experienced staff members are always available to provide technical consultancy, discuss your requirements and service machinery overseas, ensure full customer satisfaction. For many years, Hongrun has aimed to form a very helpful service team so that at anytime in anywhere our customers can benefit from it.

Whether selecting a current product from our catalog or seeking engineering assistance for your application, please contact us for your sourcing requirements now!

 Pre-sales Services
● We have English-speaking sales to introduce our company and product.
● Professional product and market advice for your investment in wast recycling industry
● On-site investigation of the customers’ factory to work out possible problems
● 24 hours enquiry accepted
 
 Sales Services
● We work on the details of the contract with the customers so that there is no uncertainty.
● Arrange production as per requirement.
● Foundation drawings and plant layout suggestion available
● Full documentation including operation, maintenance and troubleshooting manuals
 
 After-sales Services
● Production advice
● 1 year spare part guarantee
● 24 hours customer service
● Free machine operation and management training